Contact Free Car Assistance
Questions about applying, donating or partnering? We are happy to help.
Before you contact us
We are a small, trusted nonprofit team, and we want to get you the right answer quickly. These pages answer the most common questions:
- Need a car or car help? Use our free online application. It is the fastest way to get matched with programs.
- Want to know if you qualify? See eligibility.
- Looking for programs near you? Browse help by state.
- Want to give a car? Use the car donation form.
- Want to volunteer or partner? See volunteer or partner with us.
Stay safe
We will never ask you for a fee, your Social Security number or your bank login by phone, text or email. If someone claiming to be us asks for these, do not respond, and let us know.
Media and corrections
For media requests or to report outdated program information, email support@freecarassistance.org and include the page and your source. See our editorial policy.
Common questions
How quickly will you reply?
We usually reply within 2 to 3 business days. Applications are reviewed separately, usually within 5 to 10 business days.
Can I apply by phone?
Our online application is the fastest way to apply. If you cannot use it, call us and we will help you.
Need a reliable car? We can help.
Applying is free and takes about 10 minutes. We review every application and point you to programs you may qualify for.