Information we collect
When you apply, contact us or offer a car donation, we collect the information you choose to give us, such as your name, email, phone, state, ZIP code, household and income details and a description of your situation. We do not ask for Social Security numbers, bank account numbers or passwords.
How we use it
We use your information only to review your request, respond to you, and connect you with programs and partners that may help. With your consent, we may share your application with partner programs for that purpose.
What we don't do
We do not sell your personal information. We do not use it for advertising.
Cookies and analytics
This website does not use advertising cookies. If we add privacy-friendly analytics, we will update this policy.
Keeping information safe
We use reasonable safeguards to protect your information and keep it only as long as needed to help you or as required by law.
Your choices
You can ask us to see, correct or delete your information by emailing support@freecarassistance.org.
Children
This site is intended for adults. We do not knowingly collect information from children under 13.
Last updated: November 2026.